1. Where Do You Ship?
We currently ship only within the United States.
2. How Long Does Order Processing Take?
Orders are typically processed and shipped within 1-3 business days after payment confirmation.
3. How Long Does Delivery Take?
Delivery usually takes 3-7 business days after the order has been shipped.
4. What Products Do You Offer?
We offer products in four specific categories:
1. Garden tools
2. Fence accessories
3. Garden decorations
4. Patio storage
5. What Payment Methods Do You Accept?
We accept VISA, MasterCard, AMERICAN EXPRESS, and DISCOVER credit cards.
6. Can I Return My Order?
Yes. Customers may request a return within 30 days of receiving their order if the product meets our return requirements.
7. Who Pays for Return Shipping?
Customers are responsible for return shipping costs for personal reasons, including changes of mind or incorrect selections. We cover return shipping costs for defective, damaged, or incorrect items caused by our error.
8. How Long Does a Refund Take?
Approved refunds are generally processed within approximately 3 business days after we receive and inspect the returned item.
9. How Can I Contact Customer Service?
You can contact us through the following information:
Company:
Raelenroth Bridge LLC
Address:
1207 Acker Dr
Albany, GA 31707
Phone:
(857) 371-0842
Email:
Alexander@raelenrothbridge.com